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CORONAVIRUS (COVID-19) RESOURCE CENTER Read More

LOWER KEYS MEDICAL CENTER

Hospital Type: Acute Care Hospitals

Hospital Owner: Proprietary

Emergency Services: Yes

Hospital Overall Rating:


LOWER KEYS MEDICAL CENTER
State Average
National Average
Nurse Communication
Patients who reported that their nurses Always communicated well
73%
74%
79%
Patients who reported that their nurses Usually communicated well
20%
19%
16%
Patients who reported that their nurses Sometimes or Never communicated well
7%
7%
5%
Doctor Communication
Patients who reported that their doctors Always communicated well
74%
74%
79%
Patients who reported that their doctors Usually communicated well
19%
18%
16%
Patients who reported that their doctors Sometimes or Never communicated well
7%
8%
5%
Received help as soon as they wanted
Patients who reported that they Always received help as soon as they wanted
62%
59%
66%
Patients who reported that they Usually received help as soon as they wanted
28%
26%
24%
Patients who reported that they Sometimes or Never received help as soon as they wanted
10%
15%
10%
Staff Explained Medicine
Patients who reported that when receiving new medication the staff Always communicated what the medication was for
68%
70%
75%
Patients who reported that when receiving new medication the staff Usually communicated what the medication was for
19%
17%
15%
Patients who reported that when receiving new medication the staff Sometimes or Never communicated what the medication was for
13%
13%
10%
Room & Bathroom Were Clean
Patients who reported that their room and bathroom were Always clean
62%
68%
72%
Patients who reported that their room and bathroom were Usually clean
21%
20%
18%
Patients who reported that their room and bathroom were Sometimes or Never clean
17%
12%
10%
Area Quiet at Night
Patients who reported that the area around their room was Always quiet at night
53%
56%
62%
Patients who reported that the area around their room was Usually quiet at night
32%
31%
28%
Patients who reported that the area around their room was Sometimes or Never quiet at night
15%
13%
10%
Given information about what to do during recovery
Patients who reported that YES, they were given information about what to do during their recovery at home
82%
82%
86%
Patients who reported that NO, they were not given information about what to do during their recovery at home
18%
18%
14%
Hospital Rating
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
54%
65%
71%
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)
32%
22%
20%
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)
14%
13%
9%
Would Patient Recommend Hospital
Patients who reported YES, they would definitely recommend the hospital
53%
65%
69%
Patients who reported NO, they would probably not or definitely not recommend the hospital
10%
10%
6%

Phone

  • 305-294-5531

Address

  • 5900 COLLEGE ROAD
    KEY WEST, FL 33040